Wednesday, May 28, 2008

Introducing the Known Issues page...and a known issue

A number of you have informed us that your reports are substantially
lower than usual today, or aren't being updated. Our engineers are
currently investigating the issue and working to resolve it as quickly
as possible. Please be assured that your account data has still been
tracked, so this issue will not affect your earnings or payments. Sorry
for the inconvenience and thanks for being patient.On that note, we'd
like to let you know about the new Known Issues page, where you can
check for updates on this reporting issue and other existing issues.
There can be occasional hiccups in our system, but we hope that this
new resource will help increase transparency and keep you informed.
Whenever possible, we'll also try to include temporary workarounds and
updates about each issue as we work to resolve them.Thanks again for
bringing this reporting issue to our attention - we encourage you to
check the Known Issues page and our AdSense Help Forum for
updates.